Ozgur Bey Spa Hotel

Comentarios destacados

• _R166JB

  27 septiembre 2020
  Super hotel

  Everything was perfect! Hotel is very cozy. Beautifull view! Close to the see. Good breakfasts. Staff is very friendly Mert, the receptionist, was very helpfull! Really recommend this place to everyone

  

• GosiaAndPawel

  08 noviembre 2020
  Ok hotel with lovely staff. Some pros & cons

  Ok hotel with lovely staff and some pros & cons. Pros: - Staff - very friendly, helpful, nice to talk to and welcoming. They are very helpful and are there for you. 5* for customer service from staff in the hotel and at the cafe when breakfast is served. - Clean hotel, our room was spotless, new furniture and clean style of the room. Good bathroom with good hot shower. - Parking - free but on street outside, not sure how it works in peak season when its more busy. - Private beach with internet and a bar - wi fi was on and off but present, food and drinks at the beach bar good and reasonably priced, toilets clean, again lovely staff. Beach is 3-4 min walk from the hotel, its nice and not crowded in November Cons: - Location - its out from the main Alanya centre, if you want to dine or shop you better get a place closer to the centre. Its area with loads of all-inclusive hotels so not much more than big hotels around. We had to drive back to Alanya for decent lunch / dinner. You can walk if you like walking - I guess it would be 20-30 min walk one way. - Wi-fi works on/off and when on is slow. We were offered a room at 5th flood with sea view but with no internet or room on 4rd floor no view but internet - we took one with internet but still internet was on / off and slow and kept disconnecting - Disappointing breakfast- its not a buffet breakfast where you pick what you like from a buffet. You get a plate of what is there + another serving of carbs (chips bread fried rolls cake slices of sausage) and tea / coffee in tiny paper cups. No fresh fruit. Worst breakfast we had in Turkey so far. Maybe this is because covid or that its low season / not many guests. If you happy to eat whatever its ok, if you like healthy options its a waste of time or youll have to ask specifically for what you like. - Spa - sauna is closed due to COVID-19 - would be fair to update it on website especially that SPA in the name !! (This is confusing as we stayed in many hotels in Turkey last 2 months and many had spa - saunas open...) - No kettle in the room. No tea / coffee easily available to guests. Apparently there is tea / coffee in common area. No there isnt. One lovely receptionist showed us the spot (in cafe where breakfast is served), when we went to get some tea a guy who worked there said they didnt have ordinary tea but he could makes us a coffee or Turkish tea but we had to wait 15 min. If you like tea youll have to go out as there is no tea station available and no kettle in the room. - Size of the double bed in the standard double room is small, same with duvet, its small. Generally ok hotel with lovely staff and very clean. The hotel must revise its advertising and be more accurate in its description: - no spa / sauna this season - breakfast is not a buffet breakfast - no high speed wi fi and some rooms have no wi fi as were told. - no tea / coffee facilities easily available in the common area.

  

• Ariccansler

  06 diciembre 2020
  Alarmingly Disappointing

  I hate writing bad reviews but I want others to avoid the horrible experience I had. At first I thought it was just because of Covid restrictions, but it it became abundantly clear fast the this hotel is managed very poorly. The rooms are lacking many items that I would consider standard at any hotel: no coffee or tea, no glassware, no chairs, no drawers, just one thin blanket that didn't cover the whole bed. The cable was out most of the time. One day the elevator wasn't working. The bathroom was extremely under lit. The front desk staff is rude and almost actively hostile. They would smoke and talk endlessly on the back patio. They suggested restaurants that weren't open. They would say 'let us know if you need anything' with a complete lack of sincerity. In their eyes they said 'don't bother meI want to sit here and do nothing but play with my phone'. For a while we were the only people in the hotel! At times it felt like they were intentionally messing with us. Twice they made room keys that didn't work. Completely inept. Now for the worst part: the 'free' breakfast. The breakfast server was massively inattentive and obviously did't want to be there or doing it. My traveling companion noted that the food was served like it was for prisoners. Funny he should mention that because that's what it looked like. Jail food. Food for dogs. Disgusting. Avoid this place at all costs

  

• Zak_D05

  21 enero 2021
  Great place to stay

  I had a great experience with Ozgur Bey Spa Hotel. Great location, very close to the sea. Restaurants, shops and ATMs are everywhere. The room is clean, spacious and comfortable and has a great view from the balcony. The staff were amazing and treated me like a family member. They were always there for every need of mine and went over and beyond to make my stay very comfortable. I highly recommend this hotel. Thank you and see you again!

  

• ufukersen

  07 febrero 2021
  Perfect for couple

  It is a good choice with its proximity to the beach and friendly staff... It may be just one minute to walk away to beach. I prefer the otel for a business travel and not in a summer season but actually that's no matter