Bristol Hotel Baku

Comentarios destacados

• crispybilbao

  11 agosto 2017
  Muy recomendable

  Localización: Perfecta. Está situado junto a las murallas de la ciudad antigua de Baku, en una de las calles peatonales con más vida, ya que está llena de comercios, restaurantes, bares y cafeterías. Además tiene la plaza de las fuentes y el paseo marítimo a menos de 5 minutos andando. Habitaciones: muy amplias, modernas, cómodas, decoradas con gusto y con todo lo necesario (productos de higiene, aire acondicionado, nevera, minibar, botellines de agua,WIFI....). Además son habitaciones bastante luminosas y tranquilas. Perfectas! Desayuno: el desayuno es bastante básico pero adecuado y rico. Hay embutidos, quesos, algo de fruta, cereales, tostadas, cafe y zumos. También te hacen huevos/tortilla si lo pides. Además hay agua/café o té disponible 24 horas, lo cual es de agradecer. Personal: de 10! La señora con la que más coincidimos es muy simpática y nos ayudo mucho en organizar una excursión, el traslado al aeropuerto, nos guardaron las maletas todo un día.... muy servicial y simpática y hablaba inglés bastante bien! Otros: cogimos con ellos el traslado al aeropuerto a un precio bastante adecuado en comparación con información que leimos por internet (20 manats). También nos organizaron transporte privado para ver Gobustán, una mezquita y los volcanes de barro.... todo ello con media hora de antelación y con un precio más que adecuado. En general es un hotel muy recomendable!

  

• Ncyriac

  14 junio 2018
  Horrible Service - DON'T STAY HERE

  The small rooms are represented well in the photographs on Booking.com where I booked from. The location is amazing, a short walk to the Old City and rest of the sights. However, thats where the positives stop. There are quite a few stairs to get up to the actual hotel entrance, so be prepared to carry the luggage on your own as no one is there to guide you to the entrance or help with the luggage. Additionally they also mixed up the booking so out of the 3 nights I booked, they could only have me for 1 night - which I was only told when I reached the reception desk - despite making the booking 2 weeks in advance. They said they can move me to a different hotel the day after which I agreed to and tried my best to sleep through the disturbing noise from the rest of the rooms. Next morning, I was served a not so appealing breakfast and told that we can move to the other hotel in the evening when I'm back in the hotel from exploring. When I came back in the evening, I found that THE HOTEL HAD DECIDED TO CHECK ME OUT THEMSELVES - they had taken all my luggage and brought it out of the room themselves - they also conveniently THREW AWAY MY TOILETRY (my personal shampoo, facewash, body wash, conditioner bottles) which was kept in the bathroom AND WERE NOT THE LEAST BIT APOLOGETIC and HAD NO WAY OF RETURNING IT OR TRACKING WHAT ACTUALLY HAPPENED. If they had told me in advance I would have been happy to check out myself in the morning. I was already tired from all the walking around during the day and was in no mood for an argument so asked to be taken to the new hotel immediately. The guy at the desk then actually asked me to carry my own bag for the short 5 min walk to the other hotel, not showing any remorse, willing to make up for the horrible experience or sense of hospitality at all. The other hotel was thankfully good and I was relieved to be able to restore my faith in Azerbaijani hospitality after. BUT THIS PLACE NEEDS TO BE AVOIDED AT ALL COSTS, especially now that I see more reviews of them double booking others as well.

  

• Yalikavak48990

  21 julio 2018
  Not very clean and merely a bed and breakfast

  I know by experience, that many booking portals reduce or even avoid negative comments in reviews. This is because negative reviews may be a conflict of interest for them. I have a feeling that Tripadvisor is neutral. The location of Hotel Bristol is excellent with many hotels and restaurants in the neighbourhood. Hotel Bristol is merely a bed and breakfast, because there is a tiny breakfast room adjacent to the reception. No other facilities. The reception was not staffed all the time, hence I kept my roomkey when going out. The hotel is on the first floor of a building, which also has other businesses. The entrance to the building is a worn dark door and there are 40 steps to the reception, no elevator. The maintenance of the entrance and steps may not be the responsibility of the hotel, and it shows. Not particularly clean. The hotel accepts cash only and requests upfront payment. Receipt is issued at a later stage. I had to sign a document, that I was liable for any damage in the room during my stay. My room was 14 m2 (I measured it) and the ceiling approx. 4 metres above. The bathroom measured 4 m2. There was no space for own toiletries in the bathroom. My room had a balcony, but I was told not to make any noise whilst on the balcony, which did not have any furniture. However, I could not unlock the the door to the balcony during my stay. The wardrobe blocked a part of the door to the room. The bed was fantastic and hard, really good. I slept well. The TV had many foreign channels. Wi-fi slow. Breakfast was very basic and no filter coffee available. My room was not cleaned for 3 days, probably because I kept the roomkey when going out. When I requested a cleaning, it was done without delay.

  

• Mahmood A

  22 agosto 2018
  poor almost everything

  No elevator you have to climb a 50 steps stair, no room service, cleaning is acceptable but not the best, u can hear everything happening in the next room, the one and only advantage is the place, not recommended

  

• Moayad N

  06 junio 2019
  The worst hotel ever

  Everything is dirty i don't recommend anyone to book in this hotel because first it's dirty and i contact the manager and complained about the rooms and he said if you're looking for a clean pillow please go to Hilton or sheraton....